TRUE HOSPITALITY
  • Home
  • Contact Us
  • Career Opportunities
  • About Us
  • Support/Donate
  • Home
  • Contact Us
  • Career Opportunities
  • About Us
  • Support/Donate
Search

About True Hospitality® 

True Hospitality LLC, is a hotel management company aspiring to own and operate hotels that cater to the needs of the fellow traveler. Our mission is to deliver exceptional customer service to all guests, with a special focus on catering to the needs of pet travelers, and to provide a welcoming and empathetic environment, ensuring guests are comfortable and their stays, memorable. Using energy efficient technology within the hotels and guest rooms, our hotels will aim to reduce emissions and aid in the planets welfare. In the near future donations will be able to me made toward local charities supporting animal welfare and clean energy projects.

Our team is built of caring empathetic employees who have come together to ensure everyone is treated with respect, kindness, and professionalism. While we are a company that manages, we have fun to, and take it upon ourselves to make sure our staff and guests are able to have fun as well.
​
Mission

At True Hospitality, we are passionate about creating unforgettable experiences for pet families, where every stay is a harmonious blend of comfort and companionship. Our mission is to ensure that both travelers and their beloved pets feel at home, with thoughtfully designed pet-friendly hotel rooms that prioritize their happiness and well-being. We strive to foster connections that transform ordinary trips into extraordinary memories, making every moment special for our guests and their furry friends.
​

From The Owner

​I truly believe work should be in a way, fun. We have to spend 6-12 hours a day performing these jobs, they should be enjoyable. We have to interact with our colleagues for similar periods of time, we should enjoy working with them. I encourage building relationships, and I will foster a work environment that employees enjoy- where they look forward to coming into work, where they leave their shift with no extra weight on their shoulders.

I encourage you to ask for help, to embrace your errors and learn from them. I want to foster a work environment that people enjoy, where they don't wake up every morning dreading the day, or anticipating something going wrong. I want to let my staff know that where they work, is truly a trusting, and fun place to be. True Hospitality is that, TRUE.​

To my future guests, I look forward to your visit to my properties, and I sincerely hope I am able to meet all of your needs. To my guests furry friends, I hope the amenities are to your liking during your travel! I know it can be scary leaving home, but trust that I have gone above to ensure you are just as happy as your owner! To my future staff, I will take care of you, and I mean it! I want to grow a caring company that puts not just our customers, but each other first as well! I love and appreciate that you have chosen to employ under me, and I want to make sure you are happy where you work! ​

I look forward to meeting all of you!

-Polly Ann​
Charlottesville, Virginia  -  Established 2025 
  • Home
  • Contact Us
  • Career Opportunities
  • About Us
  • Support/Donate